Terms & Conditions
Customer Care
We prioritise exceptional customer care and aim to foster a vibrant community for all Africans through our online shopping experience. We value each customer and strive to provide a personalised and attentive service that caters to your needs.
Our dedicated customer care team is here to assist you every step of the way, ensuring a seamless and enjoyable shopping journey. Whether you have enquiries about product availability, need assistance with your order, or have any other concerns, we are committed to addressing them promptly and courteously. Read more.
Privacy & Safety
Your privacy is important to us. We handle your personal information with the utmost care and in accordance with the applicable data protection laws of The Republic of South Africa. Please review our Privacy Policy for more details. Learn more.
Payment Methods
We accept the following payment methods for your convenience:
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Debit or Credit Card: You can securely make payments using major credit or debit cards, including Visa and Mastercard.
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Electronic Funds Transfer (EFT): Bank transfers can be used to make payments directly from your bank account. Please note that orders will be processed upon confirmation of payment.
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SnapScan: We offer the option to make payments using SnapScan, a mobile payment application that allows for quick and convenient transactions.
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Masterpass: Masterpass is a digital wallet service that enables you to store your payment information securely and make payments with ease. Read more.
Wholesale Enquiries
For online wholesale orders, we offer competitive prices for bulk purchases.
To enquire about wholesale opportunities, please contact us through WhatsApp at +27659472301 or send us an email at support@africanbasket.shop.
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When contacting us for a wholesale quotation, kindly provide a comprehensive list of your delivery details, desired products and their ideal quantities for an accurate and timely response.
By using our website and making a purchase, you acknowledge and agree to adhere to these terms and conditions. If you have any questions or need assistance, please don't hesitate to reach out to our dedicated customer support team.